It’s my pleasure to introduce the first volume of Pushing the Envelope, a thought-leadership initiative focused on the revolution in business and technology within the postal industry.

Technology has accelerated change across all industries. However, it created a unique situation for global posts. The majority of business and personal communication shifted from physical to digital. Less mail is going to more addresses. And regulators are committed to bringing competition to domestic mail markets.

To assist you in responding to these complex challenges we have distilled expertise from around the world through white papers and solution provider profiles. Working with posts around the world, we have developed case studies that promote best-practice solutions.

It’s been a great experience to work with postal executives who have contributed their expertise to this effort such as Philip Dobbenberg, Corporate Director, TPG; John (Jack) Potter, PMG/CEO, USPS; Johnny Thijs, CEO, Belgian Post; John Allen, CEO, New Zealand Post; William (Bill) Henderson, former PMG/CEO, USPS; Tony Vegliante, VP, Labor Relations, USPS; and Elmar Toime, Executive Deputy Chairman, Royal Mail Group. This team has come together to share their experiences in building high performance postal systems.

I’d like to extend our gratitude to Sylvain Bacon and his team at Accenture, particularly Michael Coughlin, Vanessa Godshalk, and Brody Buhler, whose dedication and hard work have made this initiative a reality. I’d also like to thank the members of the editorial panel, and the solution providers who shared in our vision and contributed their time and expertise to create this initiative.

Montgomery Research is continually striving to improve and we need your feedback. Write to me personally at n.smith@mriresearch.com so that we can better serve the industry with the next edition.

Nick Smith
Publisher
Montgomery Research, Inc.

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